7-day full refund

Last updated 2026-10-27

If a conversion fails or you are not satisfied with the result, contact us within 7 days of any conversion-pack purchase for a full refund of that purchase, even if some of its conversion credits have been used. This promise applies to all conversion packs. Your statutory rights are not affected.

Email m4ra7h0n@gmail.com from your account email, with the order reference and a short description of the problem. Do not attach sensitive statements. Zijian Xiao operates this service and handles support.

Refunds go to the original payment method through Creem, our merchant of record. Refunded credits are removed from the account. Failed extraction does not charge conversion credits or consume your free trial.

No subscription or automatic renewal. Sources and results expire within 24 hours, independently of unused conversion credits.